Contact Us

Need help with your order, shipping, return, or anything O’Case-related? We’re here for you.

Please contact us at:

Email: customerservice@ocase.store

We usually respond as soon as possible during business days. To help us assist you faster, please include your order number, the email used at checkout, and a short description of your question.

For billing, payment, and card transaction support, certain payment-related services may be handled by our payment service partner:

BLUE STAR TRADING LIMITED
RM C, 6/F, WORLD TRUST TOWER
50 STANLEY STREET, CENTRAL, HONG KONG

This website is jointly operated by Gongchang, registered in Hainan, China, and BLUE STAR TRADING LIMITED, registered at RM C, 6/F, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG.

Contact Info

1. Online Chat. Click the Chat box in the bottom right corner.

2. Tiktok. Contact us through tiktok O'Case @ocaseofficialaccount

3. Email. customerservice@ocase.store

All messages will be replied within 24 hours.

O'Case website is jointly operated by Gongchang (Hainan) Shipin LLC. registered at Hainan, China and BLUE STAR TRADING LIMITED registered at RM C,6/F,WORLD TRUST TOWER 50 STANLEY STREET CENTRAL HK