Privacy Policy

Privacy Policy Last updated: June 12, 2026

At O'Case ("we", "us", or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our store at ocase.store.

1. Information We Collect When you place an order or interact with our store, we may collect:

• Contact information: name, email address, phone number
• Shipping information: delivery address
• Payment information: processed securely through our payment provider; we do not store full card details
• Order history: products purchased, order status, and related communications
• Device and browsing data: IP address, browser type, pages visited (via cookies and analytics tools)

2. How We Use Your Information We use your data to:

• Process and fulfill your orders
• Send order confirmations, shipping updates, and customer service communications
• Improve our store and product offerings
• Comply with legal obligations

3. Marketing Communications We only send marketing emails or SMS messages. During checkout or account creation, you can choose whether to opt in. You can withdraw consent at any time by clicking "Unsubscribe" in any marketing email or contacting us directly. We will never send unsolicited marketing messages.

4. Sharing Your Information We do not sell your personal data. We share it only with trusted third parties as needed to operate our business:

• Shipping carriers to deliver your orders
• Payment processors to handle transactions securely
• Analytics providers (e.g., Google Analytics) to understand store performance

5. Cookies Our store uses cookies to enhance your experience and analyze traffic. You can manage cookie settings in your browser, though disabling some cookies may affect store functionality.

6. Data Retention We retain your data as long as necessary to fulfill the purposes in this policy or as required by law. Order records are typically kept for a minimum of 5 years.

7. Your Rights Depending on your location, you may have the right to access, correct, or delete your personal data, withdraw marketing consent, or lodge a complaint with your local data protection authority. Contact us to exercise these rights.

8. Data Security We use industry-standard security measures to protect your data. Our store is hosted on Shopify, which maintains robust security infrastructure.

9. Changes to This Policy We may update this policy periodically. Changes will be posted on this page with an updated date.

10. Contact Us O'Case Website: ocase.store Email: customerservice@ocase.store